Inexpensive != Quality

I was cleaning up some dupes in my email archives and stumbled onto a typical email situation for me :

On Wed, Dec 13, 2006 at 3:39 PM, the president wrote:
[ CC: security guy, ceo, ops manager, web developer for our product proper ]


This screen shot is from a potential client in San Francisco. It is our website at 3pm MST. Can anyone offer a reason why it would look like this? Can anyone offer a fix?

The back story on this email was that we had recently outsourced our corporate brochure-ware website redesign to some outfit in India. Cheapest labour available, etc etc….

I of course had to point out that the president had rocks for brains for doing this without considering that low cost would probably mean low quality . . .

To: el presidente
CC: everyone from the original email cc

Looks to me that the website is working except for the flash bits. Using flash for the navigation controls on a web site is ill advised. Short term, the user will have to enable flash for our site. Longer term, get rid of the flash. It doesn’t add anything useful.

If you want to keep the flash for the people who do have it enabled, then at least have the website designed to detect lack of flash and degrade gracefully to javascript controls (which again, not everyone has enabled) and then gracefully further back to plain old html.

Degrading gracefully down in stages until you eventually hit first gear and plain old html is a basic web usability design process that professional site designers recognize, plan, and implement for.

ie: You got what you paid for.

Amazingly (or not, depending on how well you know me), I kept my job. I’m still there… the president is, ahem, no longer with the company . . . . 8-P

I shouldn’t let this go to my head, really.

I’d probably get much further in life if I learned how to sugar things up instead of spewing it out there without any niceties to dress it up. Not gonna happen…

I’m well on my way to being “Hey you kids! Get off my lawn!”

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