Quickbooks 2006 and 2007 updater deleting all files on your Desktop
Oopsies! I think that they are just making sure everyone knows they need to back up their machines on a regular basis 
Nasty nasty nasty. Lots of people store untold gigs of data on their desktops (either directly or in folders that are on the desktop).
Now a lot of Mac QuickBooks 2006/2007 users have lost it all … and without backups they only have a slim hope of recovery.
The lawsuit-happy Americans have already started gathering names for a class action lawsuit, and there’s some mightily unhappy people in the Intuit forums :
I think you are holding out some false hope to people about being able to recover the lost files. Unless they can recover from a backup such as Time Machine or other backup program those files are lost except to advanced data recovery programs. Although you did mention this you need to stress that the computer can be used for nothing else until a data recovery program is installed and run. As you know, every time a file is saved there are very good odds that the save will happen in a place on the disk occupied by an old file that has been marked as deleted and will overwrite that file. That means that even surfing the Internet should not happen because of temporary files being saved. Nor should any program be run — effectively anyone who does not have a backup and who wants to recover their files should deprive themselves of any and all usage of affected computers.
Seeing as these advanced recovery programs cost money (I am aware of none that are freeware) I would suggest that Intuit quickly reach a license agreement with one of the vendors and make the program and instructions available for download asap and free to affected users. Or, Intuit should offer to pick up the cost of any such a program.
Your offshore tech support people (and this is a prime example of what is wrong with not hiring USA-based support people) need to be brought into the loop right now. Most of them are quite ignorant about computers and you need to give them a proper script they can use to read from to see that people do not inadvertently make this problem worse for themselves.
It is still too difficult to find this information. Get the word out to the Mac Community in every way you can. Start by putting a headline and a link to this discussion on your front page at www.intuit.com. Make sure you get a release out to all Mac Internet media in the next couple hours or sooner.
Intuit has a clear choice. You can be known in the future as the company that caused the largest bug ever to hit the Mac computer and didn’t fix it properly. Or you can known as a company that rose to the biggest challenge ever to face a Mac-oriented company in tech support and emerge victorious. Your actions in the next few hours will determine your reputation for years to come.
I am not a QuickBooks user, but just to be safe I did go and delete the QB NUE 2005 from my Applications folder. I think this carried over from the files and settings transfer wizard when I upgraded from my PB12 to the MBP15.
Anyways, Backups. Backups are your friend. Don’t trust any single form of backup or at least do not trust any single piece of backup media for all of your backup-eggs.
I have OS X 10.5 (Leopard) with a Time Machine drive that stays in the office, and a Time Machine drive that stays at home. I just have to remember to switch the TM settings to use the appropriate drive when I get docked at either location.
There’s an improvement begging to be made, Apple. You have unique volume identifiers, why not let people specify multiple Time Machine volumes and what order of preference to use them….
